COVID-19:

As of Monday, June 1st, we will be able to resume all veterinary procedures. This means that in addition to essentiel and emergency care, all preventive care will be offered again by appointment.

Please note that for the safety of our clients, our patients and our teams, we will continue to apply strict security measures. We will therefore maintain our access reserved to animal policy:

• The customer must call upon arrival in the parking lot or in front of the clinic.
• A team member will pick up the animal and bring it inside.
• The client must stay in his car or outside the building.
• The conversation between the veterinary team and the client will take place over the phone.

To book and appointment and before showing up to the clinic, please contact us.

Due to high demand, we receive a large volume of calls. If you are unable to get the line, please leave a message or send us an email at receptioninfoneu@anima-plus.com. Make sure to precise your name, your pet’s name, the details of your request and the phone number we can reach you at. Someone from our team will follow-up with you as soon as possible. 

Our online store remains open for food purchase and parasite prevention treatment renewal. If you want to limit your trip outside home, note we also offer a telemedicine service allowing you to discuss with a veterinarian via videoconference, phone or instant message.

Modified business hours:

Please note the Neufchâtel Veterinary Hospital is exceptionally adjusting its business hours :

• Monday: 8:30AM-5PM
• Tuesday: 8:30AM-8PM
• Wednesday: 8:30AM-8PM
• Thursday: 8:30AM-8PM
• Friday: 8:30AM-5PM
• Saturday: CLOSED

—

Since it joined the Anima-Plus Veterinary Group in August 2015, the Neufchatel Veterinary Clinic has undergone a facelift and now welcomes its clients in the warm atmosphere of its renovated facilities. Among other things, you’ll find everything you need for your four-legged companion at the brand new boutique: food, treats, toys and much more. Meet our dynamic and cheerful team that will gladly answer all your questions and guide you as for the treatments and care to provide your pet.